Headset EPOS IMPACT 860

The EPOS IMPACT 860 is a wired, double-sided headset designed for desk workers in open office and call-centre environments. It delivers super wideband audio and industry-leading voice pickup with EPOS AI™, and includes EPOS BrainAdapt™ to support improved multitasking and reaction times. The lightweight, black circumaural design with soft ear cushions and padded headband is built for all-day wearing comfort.

Advantages

The headset provides clear, natural sound across a 20–20,000 Hz frequency range and strong voice clarity even in noisy surroundings thanks to EPOS AI™. EPOS BrainAdapt™ helps maintain accuracy while multitasking. Intuitive on-cable controls and a 1.85 m cable offer straightforward, reliable wired connectivity for office and call-centre workflows. At 159 g, the unit is comfortable for extended use.

Suitable for

• Office-based desk work
• Call centres and customer service
• Multitasking environments in open-plan offices
• Long shifts requiring comfortable, wired headsets

Key specifications

• Brand: EPOS
• Model: IMPACT 860 (MPN 1001176, EAN 5714708009801)
• Connectivity: Wired
• Frequency response: 20–20,000 Hz
• Ear coupling: Circumaural
• Cable length: 1.85 m
• Weight: 0.159 kg
• Wearing style: Head-band
• Colour: Black

How to use

Connect the EPOS IMPACT 860 to your workstation using the wired connector and position the circumaural ear cups over both ears. Adjust the padded headband for a secure, comfortable fit. Use the inline controls to manage calls and audio levels as required. Ensure the microphone is oriented correctly toward the mouth for optimal voice pickup.

Recommendations

For best results in busy, open-office environments, position the microphone close to the mouth and adjust volume to a comfortable listening level. Regularly clean ear cushions and store the headset on a stand when not in use to maintain hygiene and prolong product life.