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Jabra Engage 50 II - (50 II Link) USB-C MS Stereo

Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
246,48 €
The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfac... Περισσότερα
Απόθεμα ΕξαντλήθηκεΜη διαθέσιμο Κωδικός 119397 Μάρκα JABRA Μοντέλο 5099-299-2159 Εγγύηση 2 χρόνια

Αποστολή & επιστροφές

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. 1Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.Told you it was clever.Show me more1 Free software download required. Integrations available for selected platforms.

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.*Weight varies for stereo and mono variants

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet. It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone™ 2.0, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of. But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest. Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.**SmartRinger only sounds when the headset is lying on a flat surface

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the headset to a computer or compatible device using the USB-C cable. Adjust the head-band and position the supraaural ear cushions for a comfortable, secure fit. Use the inline controls or connected device settings to manage volume and call handling. For best call clarity, position the boom/microphone area towards the mouth and ensure the Engage+ software (if used) is running to access real-time call insights.

Recommendations

For optimal performance, keep the headset clean and store it in a protective bag when not in use. Use USB-C ports that provide stable power and data connection. If using in a shared environment, adjust the fit and hygiene covers as needed and enable Engage+ features for improved call analytics.

Κύρια σημεία
  • Call centre agents handling high call volumes
  • Office professionals participating in frequent teleconferences
  • Customer support and service teams requiring clear voice transmission
  • Brand: Jabra
  • Model: Engage 50 II (MPN 5099-299-2159)
  • EAN: 5706991026283
  • Connectivity: Wired, USB-C
  • Weight: 0.152 kg
  • Ear coupling: Supraaural
  • Sound: Stereo
  • Colour: Black
  • Wearing style: Head-band
Χαρακτηριστικά
BeamForming
Yes
Bluetooth Low Energy (BLE)
No
HD voice
No
HearThrough
No
Αισθητήρας κίνησης
No
Αισθητήρας οστικής αγωγιμότητας
No
Ανακατασκευασμένο
No
Ανακούφιση πίεσης στο αυτί
No
Ανοιχτή ακρόαση
No
Απόκριση συχνοτήτων (λειτουργία μουσικής)
50 - 20000 Hz
Απόκριση συχνοτήτων (λειτουργία ομιλίας)
100 - 14000 Hz
Αριθμός μικροφώνων
3
Αυτόματη απενεργοποίηση
No
Αυτόματη ρύθμιση έντασης
No
Αυτόματη σύνδεση
No
Βάθος
167 mm
Βάθος (ίντσες)
16.7 cm (6.57")
Βάθος συσκευασίας
50 mm
Βάρος
65 g
Βάση φόρτισης
No
Βελτιστοποιημένο για
Microsoft Teams
Δελτίο δεδομένων ασφαλείας
Yes
Διακόπτης on/off
No
Διαχείριση κλήσεων
Y
Εικονικός surround ήχος
No
Ενδεικτικές λυχνίες LED
Call
Ενημερώσεις Over the Air (OTA)
No
Επαναφορτιζόμενη μπαταρία
No
Επικοινωνία κοντινού πεδίου (NFC)
No
Ευαισθησία μικροφώνου
-26 dB
Εύκολη σύζευξη
No
Θερμοκρασία αποθήκευσης (T-T)
-5 - 55 °C
Θερμοκρασία λειτουργίας (T-T)
14 - 131 °F
Θήκη
Yes
Θήκη μεταφοράς
No
Θήκη φόρτισης
No
Θύρα USB
USB Type-C
Θύρα φόρτισης USB Type-C
No
Κάρτα εγγύησης
Yes
Μέγιστη ισχύς εισόδου
30 mW
Μείωση θορύβου
No
Μήκος καλωδίου (ίντσες)
19.8 cm (7.8")
Μήκος καλωδίου USB
2.4 m
Μικρόφωνο MEMS (Micro-Electro-Mechanical System)
Yes
Μονάδα driver
2 cm
Περιεχόμενα συσκευασίας
Headset;Carry pouch;Warranty and warning leaflets
Πιστοποιημένο για Microsoft Teams
Yes
Πιστοποίηση
Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Πιστοποιητικά βιωσιμότητας
TCO
Πλάτος
167 mm
Πλάτος (ίντσες)
16.7 cm (6.57")
Πλάτος συσκευασίας
185 mm
Προστατευτική θήκη
No
Προτεινόμενη χρήση
Office/Call center
Προφίλ Bluetooth
SBC
Προφίλ πρόσβασης τηλεφωνικού καταλόγου (PBAP)
No
Ραδιόφωνο FM
No
Σίγαση μικροφώνου
No
Συμβατό με Amazon Alexa
No
Σύνδεση multipoint
No
Σύνδεση σε σειρά (daisy chain)
No
Συνδεσιμότητα USB
Yes
Σύνθετη αντίσταση
32 Ω
Συσκευή παρακολούθησης καρδιακών παλμών
No
Συχνότητα μικροφώνου
100 - 14000 Hz
Ταχεία φόρτιση
No
Τεχνολογία Clear Voice
Yes
Τεχνολογία συνδεσιμότητας
Wired
Τεχνολογίες προστασίας ακοής
Jabra PeakStop
Τρόπος εφαρμογής στο αυτί
Supraaural
Τρόπος φόρεσης
Head-band
Τύπος headset
Binaural
Τύπος ακύρωσης θορύβου
Passive
Τύπος μικροφώνου
Boom
Τύπος μονάδας ελέγχου
In-line control unit
Τύπος προϊόντος
Headset
Υλικό περιβλήματος
Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Υποστηριζόμενες εφαρμογές
Engage+;Jabra Direct;Jabra Xpress
Ύψος
54 mm
Ύψος (ίντσες)
5.41 cm (2.13")
Ύψος συσκευασίας
249 mm
Φωνητικός έλεγχος
No
Φωνητικός οδηγός
No
Χαλύβδινοι μεντεσέδες
No
Χρώμα καλωδίου
Black
Χρώμα προϊόντος
Black
Ψηφιακή επεξεργασία σήματος (DSP)
No
Ιστορικό τιμών τους τελευταίους 6 μήνες
Jabra Engage 50 II - (50 II Link) USB-C MS Stereo
Τρέχουσα
246,48 €
Χαμηλότερη
241,94 €
Υψηλότερη
270,62 €
Μεταβολή 24 ωρών
+0,08 €   +0%
Εβδομάδα
+4,12 €   +2%
Μήνας
-11,89 €   -5%

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