Headset EPOS IMPACT SC 635 USB

The EPOS IMPACT SC 635 USB headset is a premium wired, single-sided supra-aural headset designed for professional voice communication and occasional music listening. It connects to a PC or softphone via USB and to mobile devices using a 3.5 mm jack, providing flexible connectivity for contact-centre agents and office users. The headset is lightweight (59 g) with a head-band wearing style, and its frequency range of 50–18,000 Hz delivers clear audio for speech and multimedia. An ultra noise-cancelling microphone together with EPOS Voice™ technology ensures high speech intelligibility in noisy environments, while in-line call controls allow convenient call handling.

Advantages

The EPOS IMPACT SC 635 USB offers versatile connectivity options, enabling use with both desktop softphones and mobile devices. Its ultra noise-cancelling microphone and EPOS Voice™ processing improve speech clarity and reduce background noise, supporting professional conversation quality. The lightweight design and adjustable head-band reduce fatigue during extended shifts. Inline call controls provide quick access to mute, volume and call answer/end functions, and the headset is optimized for unified communication platforms and certified for Microsoft Teams, ensuring consistent compatibility with common business tools.

Suitable for

• Contact centre and customer service agents
• Remote and hybrid office workers using softphones
• Professionals on a mobile device who need single-sided monitoring
• Users requiring clear voice calls in noisy environments
• Audio monitoring and light music listening during work

Key specifications

• Connectivity: wired USB to PC/softphone and 3.5 mm jack to mobile devices
• Ear coupling: supra-aural (on-ear)
• Wearing style: head-band, single-sided (mono)
• Frequency response: 50–18,000 Hz
• Cable length: 2.9 m
• Weight: 59 g
• Colours: silver, black
• Microphone: ultra noise-cancelling with EPOS Voice™ processing
• Controls: in-line call control for mute, volume and answer/end
• Certifications/optimisations: UC-optimized and Microsoft Teams certified

How to use

Connect the headset to a PC or softphone using the USB connector for full UC functionality, or plug the 3.5 mm jack into a mobile device for basic audio and call use. Place the head-band over your head and position the supra-aural earcup on the ear for a secure fit. Position the microphone boom close to your mouth but not touching the lips to maintain clear voice pickup; use the in-line control unit to mute, adjust volume or answer and end calls. For software-based features such as device selection or firmware updates, open your softphone or UC client and select the EPOS headset as the audio device.

Recommendations

For best speech clarity in busy environments, ensure the microphone boom is angled toward your mouth and enable EPOS Voice™ features in compatible UC software. Use USB connection when full call control and certified UC features are required; switch to the 3.5 mm jack for mobile convenience. Regularly check and secure cable routing to avoid strain and extend the headset’s service life.